Who is 3D Virtual Market ?

The website www.3dvirtualmarket.com is the property of the French company SAS 3D Virtual Market - 22 Boulevard Charles Moretti - 13014 Marseille - N°Siret 808 632 863 00011 - 808 632 863 R.C.S Marseille.

All the 3d models sell on the website www.3dvirtualmarket.com are created by 3D Virtual Market's staff.

Why and how to register me ?

Why to register me ?

To buy or download a 3d model on the website www.3dvirtualmarket.com, you necessarily have to join .

How to register me ?

To register, click on Sign In then on No Account ? Create one here.

Fill the form and accept the General Terms.

Please indicate your valid personal information in the registration form.

A confirmation email will be sent to you by mail at the following address.

Registration on the website www.3dvirtualmarket.com is completly free.

Why to register me on the Newsletters ?

Newsletters inform you about new events to come on the website www.3dvirtualmarket.com.

To unsubscribe of the newsletter, click on Unsubscribe at the end of the email.

If you want to register again on the newsletter, you can do it at the home page of the website www.3dvirtualmarket.com.

What are the available tools in My Account ?

In My Account, you have different tools like :

Information : Consult and modify your personal information.

Every user has to inform correct information.

Addresses : Here, you can consult and modify your billing address.

Order History and Details : Here, you can consult and download (in pdf) your invoices.

Vouchers : Here, you can consult all your coupons and your promotional code.

My Wishlist : Allow you to form a list of intention of purchases and to memorize it.

You can add a 3d models to the wishlist by the product page or by the quick view access.

The wishlist isn't a contractual commitment on a sale to come.

It's only a service which 3D Virtual Market offer to his customers.

My Downloads : Here, you can download all your bought 3d models.

How to buy a 3d model ?

You can buy a 3d models by clicking on Add to Cart in the 3d models page or by clicking in Cart button in the Quick View Access.

When you Add to Cart a 3d models, you can Continue Shopping or Proceed to Checkout.

After payment, you receive an email with a link to download your purchased items and your invoice.

All your invoices are available and downlodable (in pdf) in My Account, Order History and Details.

All your bought 3d models are downloadable in My Account, My Downloads.

Which are the differents payment method ?

You can pay by Paypal or by Credit Card (Visa / Mastercard / CB).

Is the payment method safe ?

Payment is secured by Paypal.

No banking information are saved on the website.

May I ask for a specific format ?

On the product sheet of 3d model, it's specified which formats are available for the selected 3d model.

No other format than those presents on the product sheet of the desired model can't be supplied.

How may I download / download again purchased items ?

You can used the link to download your purchased items you have received by email.

You can download all your bought 3d models in My Account, My Downloads.

How can I get a Box Bonus ?

After registering, you can order your free Box Bonus by following the usual purchase steps.

After validating the cart, you will be able to download your file from your created account via "My downloads" or from your email.

Please note that this Box is totally free of charge and that no payment will be carried out following the purchase of this BOX.

How to do a claim ?

For any claim, you can announce your discontent by the tab Contact.

3D Virtual Market is committed to take of your comment as soon as possible.

The 3d model I downloaded isn't consistent with that of the product sheet.

You have to inform 3D Virtual Market by the tab Contact.

You must send the defective file's name, the defective file's reference and the number of your invoice to 3D Virtual Market.

3D Virtual Market is committed to check the defective file and to correct it as soon as possible.

If 3D Virtual Market can't solve the problem, 3D Virtual Market will refund you as soon as possible.

How can I unsubscribe me ?

If you want to unsubscribe, you have to inform 3D Virtual Market by the tab Contact.

3D Virtual Market then agrees to close your account within a time-limit of fifteen (15) calendar days